Terms of service

Our contact details;

contact@childreystores.org

01235 751 459

Childrey Stores
High st
Childrey
OX12 9UE

  1. We take every care to ensure that your shopping experience with us is enjoyable and efficient. If you have any problems with our products or service please contact us on the details above.

  2. Before placing your order please check that we deliver to your area here

  3. It is easy to place an order by browsing our store and adding items to your basket. Once you have finished your shopping click on the pay button to pay by all major credit cards or PayPal. By placing an order you are confirming that you have checked that we deliver to your area as advertised on our website.

  4. If we are unable to deliver your order because you are outside of our delivery area we will notify you by email and issue a refund net of any card fees for refunds.

  5. When an email confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we may offer you a product substitution and will contact you with any difference in price. If the substitution is unacceptable a refund will be issued.

  6. Orders placed by 2pm on Thursday will be available for delivery or collection on Friday of the same week. In the unlikely event that we cannot deliver on this timescale we will contact you and offer an alternative delivery date or a refund.

  7. Delivery will be attempted once. If you are not in at the allotted time we will leave a card with the time of the attempted delivery plus details of how to collect from the store.

  8. Guarantee – we aim to give you complete satisfaction. Please do let us know if we can improve on our standards.

  9. The photographs used on our website for products made to order such as bouquets are sometimes for illustration and to help you with your selections. If you have any questions about the actual size, flavour, colour or any variables please contact us and we will help you make a selection that meets your requirements.

  10. Getting in touch with us, if you need to reach us, please email info@childreystores.co.uk, alternatively, you can telephone or write to us at the address shown at the top of this page.

  11. Privacy Policy, you can view our Privacy Policy Online.

  12. Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

  13. Copyright

    This website and contents are the property of Childrey stores and its content is protected by copyright laws.

  14. Content from this website may not be used by others for commercial gain and all disputes are subject to the laws of England and Wales